Goodwill Industries of West Michigan
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Volunteer Income Tax Assistance
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Volunteers

What could you do with your spare time? Change a life!

Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference!

Help working people claim and keep all the refunds they are entitled to.

No accounting experience required!

Volunteers receive FREE IRS training and certification.

Flexible hours!

You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Laura

Volunteering with VITA is a win-win-win situation. I win because I am able to meet and engage with many great people in our community, those who come to use win by getting their taxes done at no cost, and the community wins by seeing approximately $3.5 million infused back into the community.

- Laura

Suzie

I like solving problems. The process is very satisfying. It’s exciting when you can find qualification for a higher return. I love helping people.

- Suzie

Suzie

I like doing taxes. It’s like solving a puzzle. And, I like giving people the best chance at their best return. I think it really helps people; people who really need it.

- Noreen

Suzie

I volunteer to help and inform other with and about the tax filing process.

- Douglas

Nathan

I volunteer to help my community.

- Nathan

There are multiple volunteer opportunities that you can choose from:

(Free IRS training and certification provided.)

Administrative Support

  • No IRS certification required.
  • Assist with follow-up appointment calls.
  • Assist with data entry, packet assembly, and other supports as needed.

Greeter

  • Greet clients and help complete intake forms.
  • Support and assist tax preparers with client documents.

Intake Specialist

  • Collect and verify all necessary documents and scan for preparer.

Tax Preparer

  • Prepare and electronically file tax returns for clients.

Quality Reviewer

  • Review tax returns for accuracy and completeness.

Interested in becoming a volunteer?

Volunteer Today!

View the Spanish flyer about volunteering for VITA:

Spanish Volunteer flyer

For more information about volunteering:
Call (231) 722-7871, ext. 8482 or email vitavolunteers@goodwillwm.org

Volunteer Training web site:

Visit Training Site

GOODWILL INDUSTRIES OF WEST MICHIGAN, INC.

271 East Apple Avenue
Muskegon, MI 49442
(231) 722-7871

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