Goodwill Industries of West Michigan
Appointments: Call 2-1-1
Volunteer Income Tax Assistance
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In-Person Tax Preparation

IN-PERSON

Come to your scheduled appointment to have your taxes prepared and e-filed before you leave!

Call 2-1-1 for an appointment.

How does this work?

Bring your tax documents to your scheduled VITA appointment. An IRS trained and certified volunteer will complete and electronically file all federal and state tax returns and forms before you leave.

If you are required or qualify to file a city tax return, it will be prepared for you to drop off or mail in to the appropriate recipient.

Am I eligible?

Singles or married couples (with or without children) with incomes below $66,000 are eligible for the In-Person service.

Is this service right for me?

Have a friendly and efficient certified volunteer prepare your tax refund. It is very easy and has minimal contact for the client and the volunteer. At your scheduled appointment, you will submit your documents and information and answer any questions the Volunteer Preparer may have.

Where and when are appointments?

MUSKEGON COUNTY
Goodwill CAREER CENTER

271 East Apple Avenue, Muskegon, MI 49442
Appointment Dates: February 5 – April 15 
Appointment Times: Monday – Thursday: 9am – 4pm
Some Saturday appointments are available for those who work and need night/weekend times:
February 15, March 1, 15 and 29, and April 12:  9am – 2pm

COMMUNITY RESOURCE CENTER

1747 Seventh Street, Muskegon, MI 49441
Appointment Dates: February 5 – April 9
Appointment Times: Wednesdays: 9am – 4pm 

hackley public library

316 W. Webster Avenue, Muskegon, MI 49440
Appointment Dates: February 3 – April 14
Appointment Times: Mondays: 9:30am – 4:30pm

norton shores branch LIBRARY / MADL

705 Seminole, Norton Shores, MI 49441
Appointment Dates: February 5 – April 9
Appointment Times: Wednesdays: 2 – 7pm

MUSKEGON Community College

221 S. Quarterline Road, Muskegon, MI 49442
Appointment Dates: February 6 – April 10
Appointment Times: Thursdays 9am – 4pm

MUSKEGON HEIGHTS BRANCH LIBRARY / MADL

2808 Sanford Street, Muskegon Heights, MI 49444
Appointment Dates: February 4 – April 15
Appointment Times: Tuesdays 9am – 5pm; and Wednesdays 11am – 5pm

 

NEWAYGO COUNTY
truenorth community services

6308 S. Warner Avenue, Fremont, MI 49412
Appointment Dates: February 3 – April 14
Appointment Times: Tuesdays and Thursdays: 10am – 5pm  

OCEANA COUNTY
Hart City Hall 

407 S. State Street, Hart, MI 49420
Appointment Dates: February 6 – April 10
Appointment Times: Thursdays: 1 – 6pm 

oceanA county council on aging

4250 W. Tyler Road, Hart, MI 49420
Appointment Dates: February 3 – April 14
Appointment Times: Mondays: 9:30am – 4:30pm 

 

What do I have to do?

Call 2-1-1 to schedule your In-Person appointment and to verify your eligibility for the tax services. The 211 call specialist will also advise you of the identification, forms and documents (see below) you must bring with you to the VITA appointment in order to have your tax return prepared. 

BOTH spouses MUST be present for a joint return.

You MUST bring:

  • Social Security or ITIN cards for you, your spouse and any dependents.
  • Photo ID for you and your spouse.
  • All income forms: W2, 1099, 1098, SSI, etc.
  • Information from all other income sources.
  • 1095A or other healthcare information.

To ensure you get all your credits and deductions, bring all of the following that apply to you:

  • Copy of last year's tax return, if available.
  • Amount spent on child/dependent care and care provider's name, address, tax ID number.
  • Heating paid in the prior year.
  • If you are a DTE customer, bring the last bill of the prior year.
  • Monthly rent amount and total rent paid in filing year.
  • Summer and winter property tax bills for filing season.
  • Bank routing and account numbers (checking or savings) for direct deposit.
  • Information needed for other deductions/credits.

To schedule an In-Person appointment:
Call 2-1-1 (or 1-877-211-5253). 

View the Spanish flyer about VITA:

Spanish VITA Flyer

Quick links to our other tax service options:

Scan N Go

File Online

GOODWILL INDUSTRIES OF WEST MICHIGAN, INC.

271 East Apple Avenue
Muskegon, MI 49442
(231) 722-7871

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